1. Who we are
FlowMind Technology ("FlowMind", "we", "us") is an Odoo ERP and digital services provider based in the United Arab Emirates. You can reach us at mohammed.mnla@flowmind.ae or +971 55 268 4372.
2. Information we collect
We only collect information you choose to give us. When you use the contact form or contact us directly, we may collect your name, company name, email address, phone number, and the details of your message. Like most websites, our hosting server also records standard technical logs (such as IP address and browser type) for security and reliability.
3. How we use your information
- To respond to your enquiry and provide a consultation or quote;
- To deliver and support the services you request;
- To improve our website and communications;
- To meet legal, accounting, or security obligations.
4. Sharing your information
We do not sell or rent your personal information. We may share it only with trusted service providers who help us operate — for example our web hosting and email providers — and only to the extent needed to provide our services, or where required by law.
5. Cookies and third-party services
This website does not use advertising or tracking cookies. It loads web fonts and icons from third-party content delivery networks (Google Fonts and unpkg), which may receive your IP address as a normal part of serving those files. If we add analytics or chat tools in future, we will update this policy.
6. Data retention
We keep enquiry and client information only as long as necessary to respond to you, deliver our services, and meet our legal and accounting requirements, after which it is deleted or anonymised.
7. Your rights
You may ask us to access, correct, or delete the personal information we hold about you. To make a request, email mohammed.mnla@flowmind.ae and we will respond within a reasonable time.
8. Security
We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, but we work to safeguard your data against unauthorised access.
9. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top shows when it was last revised.
10. Contact us
Questions about this policy? Email mohammed.mnla@flowmind.ae, call or WhatsApp +971 55 268 4372. This policy is governed by the laws of the United Arab Emirates.